Thursday, October 31, 2019

Subsidies Essay Example | Topics and Well Written Essays - 750 words

Subsidies - Essay Example Both direct and indirect payments can be part of an economic subsidy package. In the literature of economics, subsidies have been criticized for distortions and for wasting state or government resources. However, the criticisms from economics have not deterred states from providing subsidies. Some of the state or government policies may be responding to political expediency or convenience and this may be the reason why the criticisms from economics on subsidies have been failing to deter states and government from providing subsidies. Further, it is also possible that considerations other than economics have been determining state and government attitudes towards subsidies. For example, it is possible that national security can be invoked to defend a subsidy even if the literature of economics covers public goods in which issues of national security are included. Economic winners and losers in the new garbage facility. The economic winners in the subsidy include those in the supply chain of the new garbage facility. This means that the new garbage facility and their suppliers will benefit from the subsidy. Of course, the industry to which the new garbage facility will input into will also benefit from the subsidy. The economic losers in the subsidy can include the firms in the more developed part of the city. Although, the city government may not be likely exacting new payments from the said firms, it is possible that they can end up as economic losers just the same based on lost opportunities. However, they may not end up losers if the economic subsidy is just enough to compensate for the lack of profitability in the less developed area of the city. Citizens who will be living in the less developed city can be considered as winners in the subsidy because they will be able to avoid the possible discomfort without the subsidy. At the

Tuesday, October 29, 2019

Sweatshop Oppression - Ravisankar 2 Essay Example | Topics and Well Written Essays - 500 words

Sweatshop Oppression - Ravisankar 2 - Essay Example The students can use the university to give an ultimatum to these companies to change the poor working conditions or the universities will stop buying from them. Losing the huge client base that universities offer these companies is a huge risk that the companies may not be willing to take. They may thus consider revising the work condition and allow workers their rights and freedom to form unions.USAS and other human rights group, labor rights activists and student protests can have an impact on the poor working conditions in foreign companies by approaching supply chain distributors such as Nike, Adidas, Champion and Gap that buy clothes from oppressive companies. The students can appeal to the distribution companies to speak against exploitation of labor and advocate for a change in working conditions. Companies such as Nike and Adidas supply clothes meant for young students in universities. Working with the students to end oppression at work place is a good way to build their bra nd image. Therefore, students can convince these companies to approach their suppliers and advocate for a safer working environment for their workers (Ravisanker Rajeev 87). Failure to this, the students may threaten to stop buying clothes from the distributor, who in turn will stop buying from the suppliers. In addition, students groups can influence other students to stop buying clothes from any business that is associated with the oppressive cloth manufacturers until the working conditions are improved.

Sunday, October 27, 2019

The Recessions Effect On Consumer Behaviour Commerce Essay

The Recessions Effect On Consumer Behaviour Commerce Essay A recession is a negative decline in economic activity over a period of time. This is usually defined as a decline in Gross domestic product for two or more consecutive quarters. GDP is a measure of the countrys overall economic performance over a period of time. It is made up of consumption, investment, government spending, and exports minus imports. Consumer behaviour is the study that looks at all the reasons why people purchase products and where and when they purchase them. The credit crunch first started with the USA mortgage market and the collapse of the global housing bubble. Individuals were taking out mortgages that they could never afford to pay back. It all went wrong when the house prices in the USA started to fall. This in turn caused the value of securities connected to house prices to fall. The financial institutions all over the world were damaged. This put uncertainty regarding banks ability to pay its debts. The banks panicked and there was a rapid decline in credit availability. The investors confidence also declined and this had an impact on global stock markets. It was argued that investors did not accurately put a price on the risk involved with mortgage-related financial products. This causing the whole finance market to fail. The recession has caused banks to tighten credit availability. This has caused massive problems to secure credit for big ticket items such as cars and holidays. [1] The recession has had a major effect on many peoples consumer behaviour. There are many industries that have been hit by the recession. One important sector hit by the recession is the car industry and a knock on effect to companies that supply the car industry. Due to people finding it hard to secure finance they are unable to purchase new cars. So the sales of new cars have dramatically declined. An example of this is the Japanese car manufacturer Toyota. It has always been at the top of its game for many years. It has been producing exceptionally reliable cars and always at the cutting edge of technology. While in the recession the chief of Toyota Mr Katsuaki Watanabe produced the final annual figure which showed a loss of $4.4 billion. This was the companies first loss since 1950. This shows just how bad the car industry has been hit by the recession with many other firms in the industry achieving even bigger losses. [2] Another area that has been hit is the trade associated with the housing market. Due to problems with getting a mortgage people are unable to purchase new houses. So the development of new properties has fallen. Many house building companies such as Redrow and Barretts actually stopped building new houses on their sites when they realised they could not sell them. So all the labour associated were now unemployed. The Steel industry has also been hit hard. This is due to the car industry and house industry not needing the amount of steel they used to demand. With the recession affecting the whole economy the government has tired to use monetary policy to fix our situation. The government has tried to alter the supply of money by lowering the interest rate. But in doing this it has affected other sectors of the population. It will have a massive effect on people who rely on good returns from money they have invested. An example of this is the older population using their savings to give them an income to live on. At the moment the interest rate is at 0.5% compared to 4.5% in 2006. So the return they will receive on their investment has declined. The consequence of this is that their disposable income will fall causing them to purchase less. The government has also reduced Value added tax from 17.5% to 15%. This is a monetary policy that aims to increase the purchasing of consumers in the economy. The recession has also caused the exchange rate to fall against the pound. This means that the price of imports increase and price of exports de crease. This in turn has caused the import of raw materials for manufacturing to increase for many businesses. Due to the fact that the UK does not produce a lot of goods we rely heavily on imports. These now cost more than what they did before. This means that the consumer is getting less value for their money. The recession has had varied effects on different demographics within the economy. How people are affected depends on age, gender, occupation and location. The highest unemployed age appears to be the 18-24 category. This may be due to their lack of experience. A company would prefer to employ people who are skilled in doing their job. The older workers (45-64) will find it harder to obtain a new job if they are made unemployed. The current unemployment rate is at 7.8%. During a recession unemployment is a serious factor that affects consumers behaviour. Even if the individual consumer is not facing unemployment themselves they will still be affected psychologically. This is because other people around them such as family and friends may be affected. It will give them a thought that it may actually happen to them soon. It will affect their consumer confidence. With people having less consumer confidence they are more likely to save money rather than spend. So this makes the recession worse because it will reduce GDP more if consumers are not spending. Consumer behaviour is related to consumer motivation. Motivation is a basic concept in human behaviour. There is believed to be tension that arises as a result of unfulfilled needs that we have. The needs that are unfilled will move a consumer away from homeostasis balance. The Homeostasis See-Saw shows that a consumer needs a balance between Need satisfaction and Deprivation. The balance between these two is believed to be the homeostasis state. There are four drives that take us away from this equilibrium. Biogenic drives are such things as hunger and thirst that we automatically think we need. Psychogenic drives which drive us to achieve a certain status. These will depend on social and cultural environment that a person is used to. Cognitive motives are those that stimulate people to adapt to the environment and achieve a sense of meaning in society. Affective motives are associated with the need of obtaining emotional goals and the ability to achieve a satisfying feeling state. In a recession all these motives would be affected. Peoples purchasing pattern and ability to purchase certain products would follow a different pattern. In a recession when times are hard it could be potentially difficult to reach the homeostasis balance.[3] An impact the recession can have on consumer behaviour is the Lipstick Effect. When times are hard within an economy a consumer will stop spending money on big ticket items such as Expensive holidays or a new car. In order to achieve the feeling shopping brings consumers simply trade down to cheaper items to make them feel happy and content. The recent sales figures from cosmetic companies such as LOrà ©al and Revlon show that the lipstick effect is in operation within our economy at the moment. LOrà ©al showed sales growth of 5.3% in the first part of the year when the recession started. It shows that when consumers budgets are tightened that people just substitute larger luxury goods such as a new fur coat for small luxuries such as expensive makeup. [4] Some consumers in the recession are choosing to drop a brand level in their weekly shop. This means that rather than purchasing the brand products such as Heinz and Kelloggs they are choosing to purchase supermarkets own brands or no frills brands. It is said to save on average 33% on your weekly shop by dropping one brand level.[10] Brand loyalty has less effect in a recession due to consumers not being able to afford to be loyal if there is a cheaper close substitute. While in a recession there are many consumer behaviour trends that start to emerge. One example of this is Sellsuming. This is a trend where Consumers are very creative in selling products or services that they have to offer. With need to generate extra income consumers become inclined to sell things they dont need or want anymore. An example of this is the use of eBay the online auction site to sell unwanted products. Some consumers may even go as far as renting out parking spaces. Another trend is the Increase of  online services and social media usage. With the unemployment rate increasing and jobs not being very secure, people spend more time looking for job advertisements on the internet. Consumers are also being sensible when they are shopping. The consumer is continuously looking for very good deals both online and offline. Consumers are looking for the best price and the best value available to them. Internet shopping has become the best channel for a consumer to achieve this with price comparison websites such as kelkoo.com and comparethemarket.com. Kelkoo is a shopping portal that compares many retailers and shows the best place to purchase a product depending on the cheapest prices found. Another trend in a recession is skills enhancement and  training. When people feel unsure about the future they believe that increasing their knowledge and skills is a good way to keep in them employable. The younger generation are also not entering the jobs market and choosing to increase their prospects for the future. Examples of this are the figures that show almost an 8% increase in applications for full-time study at universities in 2009. This is the biggest growth in eight years. The recession and rising unemployment have been blamed for this substantial increase.[6] While the economy has been in recession there has been an increase in the number of people searching dating agencies. According to the New York Times Online and offline matchmakers are reporting that dating interest is up, way up. Match.com, for instance, had its strongest fourth quarter in the last seven years. There may be a few reasons for this increase. People may now have more time on their hands due to being unemployed. Also meeting a potential partner on the internet is easier and more affordable than socialising in other ways such as going to the pub. A major trend of consumer behaviour in a recession is Escapism. Consumers are said to be spending money on products and services in order to distract themselves from the economic hardship. The entertainment industry should in theory be experiencing an increase in attendance. This would be such services as bowling and cinema. The figures show that in 2009 cinemas are up 13% year on year. Fast Furious tore up the record for the most lucrative opening weekend for a movie released in April 2009.[7] But this can also be seen in related companies such as the American-based chain of DVD and video game rental company Blockbuster. Their sales have increased over the recession with people choosing to rent. This may be due to the reduction in layout cost of actually purchasing the DVD yourself. It could also be another form of entertainment for people. Another business that is doing very well in the recession due to a change of customers behaviour is Dominos pizza. They are benefiting from con sumers trading down on their choice. A consumer who would have usually gone out for a meal now stays in and purchases a dominos pizza. [8] Consumers in recession also tend to talk more about their purchases and experiences. The OTO Research confirms 54% of consumers say that their primary source of information when choosing a brand is the Consumer Generated Content about the product and brand experience. Due to people being careful with their money they want to make a good purchase that will satisfy their needs. In a recession people will be more likely to tell their family and friends about good deals. This is compared to in a boom consumers tend to boast how expensive a product they purchased was. Consumers are also taking out more insurance policies during the recession. It appears that the desire to protect property becomes a high priority in a recession. This may be due to the fact that people are worried about replacement or repair costs if something does go wrong.[9] People are more likely to repair items if they break when the economies in recession. Such businesses as cobblers are seeing more and more people bringing in worn shoes. Before the recession consumers would of thrown them in the bin and purchased a new pair [12]. In order to try and reduce the effects of the recession the government introduced a scrappage scheme. It aims to increase the purchase of new cars. The consumer is offered a  £2000 incentive if they have a car that is over 10 years old and are willing to scrap it. The government has also tried to increase the money in the economy by offering lower vat of 15%. This is not really much of an incentive unless you are purchasing big ticket items. They have also dropped interest rates down to 0.5%. This provides people with mortgages lower repayments. This gives them more disposable income which they could potentially spend in the economy. In the recession not all companies are being affected. Some companies are actually doing better than they did before. Examples of people doing well in the recession are supermarkets, Amazon, dominos, cinemas, pawnbrokers. The best strategy to follow in a recession is cost leadership. By keeping your costs to a minimum you can maximise profit and be competitive. The best way to get consumers to purchase your products is by giving them an irrefutable offer. During a recession companies should try to increase positive motivation in a consumer. You can do this with a good use of advertising. If a consumer has increased positive motivation they are more likely to want to purchase your products. Overall it is important to realise that consumer behaviour and the recession are linked and have an effect on each other. But the effects will depend on the industry, products and the people it involves. Businesses need to be proactive in a recession in order to be successful. They must be able to change their strategy quickly and efficiently. 1 His journal 2 Ian Rowley (May 8th, 2009) Toyotas Loss Is Worse Than Expected, Available at http://www.businessweek.com/globalbiz/content/may2009/gb2009058_991777.htm , [Accessed 16th December 2009]. 3 book- SEE SAW 4 Larry Elliot (December 22nd 2008) Into the red: lipstick effect reveals the true face of the recession,http://www.guardian.co.uk/business/2008/dec/22/recession-cosmetics-lipstick , [Accessed 16th December 2009]. 5 Yulia V Smirnova (June 16th 2009) Top 10 Emerging Consumer Behavior Trends in Recession, http://www.memesponge.com/2009/06/top-10-emerging-consumer-behavior-trends-in-recession/, [Accessed 21st December 2009]. 6 Nicola Woolcock (February 16th 2009) University applications rise by 8% as recession bites,http://www.timesonline.co.uk/tol/news/uk/education/article5741496.ece, [Accessed 21st December 2009]. 7 Alain Portmann (April 16th 2009) Consumer Behavior During the Recession, http://webliquidgroup.com/knowledge/consumer-behaviour-during-the-recession-four-key-consumer-trends/, [Accessed 29th December 2009]. 8 Chris Moore (17 February 2009) Recession hots it up for Dominos Pizza, http://www.thisismoney.co.uk/markets/article.html?in_article_id=476450HYPERLINK http://www.thisismoney.co.uk/markets/article.html?in_article_id=476450in_page_id=3HYPERLINK http://www.thisismoney.co.uk/markets/article.html?in_article_id=476450in_page_id=3in_page_id=3, [Accessed 29th December 2009]. 9 Nick Elliman (September 1 2009) Consumer behaviour in the recession, http://www.allbusiness.com/marketing-advertising/marketing-advertising-measures/13183075-1.html, [Accessed 29th December 2009]. 10 Martin Lewis (January 2 2010) Supermarket Shopping Downshift more, halve weekly bills, http://www.moneysavingexpert.com/shopping/cheap-supermarket-shopping, [Accessed 2nd January 2010]. 11 CBI (June 2009) Employment trends 2009 Work patterns in the recession,http://www.cbi.org.uk/ndbs/press.nsf/38e2a44440c22db6802567300067301b/56ebefb25149a68b802575da00308471/$FILE/CBI%20-%20Harvey%20Nash.%20Work%20Patterns%20in%20the%20Recession.%20June%202009.pdf, [Accessed 2nd January 2010]. 12 Sunday Times (November 23, 2008) Riding the recession: how some businesses are doing well in the downturn, http://business.timesonline.co.uk/tol/business/industry_sectors/article5213280.ece, [Accessed 2nd January 2010]. 13 Charlie Makin (December 23, 2009) 10 key pointers of consumer behaviour in a recession revealed http://www.themarketingblog.co.uk/e_article001261803.cfm?x=b11,0,w , [Accessed 2nd January 2010]. 14 Philip Atkinson (2009) Customers Consumer Behaviour in 2009 http://www.philipatkinson.com/change-customer-consumer-behaviour-millennial.htm, [Accessed 2nd January 2010]. 15 16

Friday, October 25, 2019

Generational Differences: The Use Of the Internet Essay -- Technology

Generational Differences: The Use Of the Internet Everyone is doing it: surfing the net. Every generation nowadays is using the Internet for some reason or another. Kids, sometimes for play; students for school work; and adults in the workforce are using the net for business related topics or to plan their next vacation; seniors are using it to keep in touch with their grandchildren. If you aren’t using the net, then you are obviously not in tune with the Real World. There have been my in depth studies dealing with generational use of the Internet. Who is wired and who is not. The gender gap. Who, how and why a person is using the Internet. Before I get into my own observations, I would like to introduce some observations that certified people in the field have made: Kids: Children start to use the computer and surf the net just as fast as they can walk or talk. At first, they just want to play games, but then they find the amazing tool of surfing the net to find better games, more interesting games and for study. Children are being encouraged to use the Internet by their teachers. Small research projects are being assigned by their teachers to see if their students know how to use the information on the Internet for school related purposes. Chat rooms have also become popular among children. Disney.com has a chat room for youngsters to partake in and talk about their favorite characters, movies, etc. Of course, children do not have the choice of their income - but this is a major concern among the â€Å"digital divide.† One of the most common â€Å"digital divide† findings is of course the use of computers in schools. A nationwide survey was taken and the results follow: teachers suggest that, as of 1998, m... ...y study has been very bizarre. I think everything went as planned, besides the one circumstance with the senior citizen. WORKS CITED Becker, Henry Jay. â€Å"Who’s Wired and Who’s Not: Children’s Access to and Use of Computer Technology. Future of Children. 2000, 10, 2, fall, winter: 44-75 Ervin, Linda A., Kelly S. Gardner, Philip D. Schmitt. â€Å"Gender and the Internet: Women Communicating and Men Searching.† Sex Roles 44. No. 5/6. (March 2001) pp. 363-379. â€Å"The Internet Study: More Detail.† February 2003. 25 Feb 2003. http://www.standford.edu/group/siqss/Press_Release/press_detail.htm â€Å"Raised On The Net: The Effects of Computerization on the Next Generation.† May 1999 23 February 2003. http://www.units.muohio/psybersite/cyberspace/n-gen/criticism.shtml Saunders, Gertrude. â€Å"Wired Woman.† Woman’s Day. March 4, 2003. p. 65

Thursday, October 24, 2019

External Environment Analysis Essay

The Coca-Cola Company owes the success of its internal operations to its principles of corporate responsibility. The firm has incorporated an apt ethics program; this will guide their employees, and ensure them growth, achievement, and satisfaction for their jobs. In order to make this possible, The ideology of corporate responsibility is moderated and promulgated by the Public Policy and Corporate Reputation Council. The Council is comprised by a group of senior managers from each beverage and bottling company in the industry. It ascertains the risks and opportunities that each company in the industry encounters. The PPCR Council advises beverage companies in their employee management and operations. Feasible business strategies are generated in order to achieve growth and progress for beverage companies like the Coca-Cola Company (The Coca-Cola Company,2008). The firm believes there is no Coke without the presence of its prolific employees, which is the major force behind more than satisfactory results for the growth and progress of the company. Its operations are bolstered by innovative thinking, unique perspectives, and operational excellence of the workforce, which sustains profit margins of the firm as well as its image. With this in mind, the company recognizes the crucial role of its workforce plays in its worldwide operations. The Coca-Cola Company puts a premium on job satisfaction. The firm ensures that the Coca-Cola workplace is an environment where people can generate excellent input and augment their performance while enjoying what they do (The Coca-Cola Company,2008). Porter’s Five Forces Analysis Supplier Power Coca-Cola’s suppliers have been clamoring for increased prices for raw materials used in manufacturing their products. Usually, these suppliers are responsible for the prices of raw materials to increase. Suppliers have gained the notoriety of manipulating the cost of raw materials, which generates a deliberate effect on the firm’s part. Suppliers are more manipulative whenever the number of suppliers is low. This gives the handful of suppliers to raise the price of raw materials, which in turn leaves firms line Coca-Cola’s no further options to purchase commodities of lower cost. An international brand like Coca-Cola’s is usually responsible for improving the working conditions within their factories (Foust, 2006). The firm provides the much-needed technical assistance, which help augment the performance of both factory workers and shop floor employees. Buyer Power Buyer power is also considered the spending capacity of the consumer. In the athletic shoe industry, the buyer power is strong. This aspect simply states that the buyer or the consumer has always has a â€Å"say† on the price of particular good. Furthermore, buyer power is considered crucial due to the fact that it has a deliberate impact on the industry. However, softdrink companies like Coca-Cola’s has a discreet mutual arrangement regarding the aspect of buyer power. These intangible mutual contracts between the firm and its consumers have been apparent for quite some time now (Foust, 2006). Firms have been empowering consumers to augment their buyer power. Buyer power has a relationship with supplier power as well. A firm like Coca-Cola’s opines for the cost of raw materials it acquires from its suppliers. Buyer power is quite a delicate matter to elaborate on. The asymmetry between the buyer and the industry generates a bevy of discrepancies, which contributes to an inconsistent market condition and prevents forward integration. Barriers and Threats of Entry Perennial rival companies like PepsiCo and RC Cola are not the only ones who pose a threat for the company. Neophyte softdrink companies both domestic and international are always attempting penetrate the industry will also have a deliberate effect in the industry. The outcome will be a fluctuation in percentage of the market share of softdrink companies. Coca-Cola’s does its part through studying potential market segments to entice. Firms that tend to enter and exit a market are subjected to nominal profits (Foust, 2006). Competitive Rivalry Coca-Cola’s always strives to survive in a competitive industry through the aid of its competitive advantage. For the plethora of softdrink companies, competition always matters in order to bolster profitability. Coca-Cola’s augments their advertising and marketing strategy by its charismatic approach to its advertising. The global softdrink industry is highly competitive (Foust, 2006). The company has to compete with national and domestic retailers such as discount store chains, department stores, independent retail stores, and internet retailers that cater to a particular market segment of similar merchandise. The company has encountered stiff competition in Asian markets, which range from regional to national chains. Threat of Alternative Products & Substitutes The apparent threat of alternative or substitute products is a common adversity for Coca-Cola’s. A number of softdrink companies have always attempted to overwhelm Coca-Cola’s ‘s market share through attempts in cheaper price movements in order for consumers to consider other brands aside from Coca-Cola’s. The subject of price elasticity surfaces whenever the price change of an alternative product affects as the demand for such product. The industry where Coca-Cola’s thrives is saturated by a bevy of substitute products, which to tend to constrained the ability of these companies to make an increase in prices. The softdrink industry is always sporadic and innovative in terms of manufacturing products, which can draw consumers to purchase their products. The outcome is a letdown in sales for the Coca-Cola Company (Foust, 2006). Reference The Coca-Cola Company. (2008). Governance & Ethics. Retrieved June 29, 2008, from http://www. thecoca-colacompany. com/citizenship/governance_ethics. html The Coca-Cola Company. (2008). Engagement. Retrieved June 29, 2008, from http://www. thecoca- colacompany. com/citizenship/engagement. html Foust, D. (2006). Queen of Pop. Business Week. New York: Aug 7, 2006. , Iss. 3996; pg. 44 Foust, D. & Byrnes, N. Gone Flat. (2004). Business Week. New York: December 20, 2004, Issue 3913: page 76

Wednesday, October 23, 2019

Does Person-Centred Therapy Differ from Other Helping Relationships?

â€Å"How do person-centred counsellors use the therapeutic relationship to facilitate change- and in what way (s) does person-centred therapy differ from other helping relationships? † word count: 2,495 Person centred counselling originated and was evolved on the ideas of American psychologist Carl Rogers. The influences on Carl Rogers and he’s conceptualisation of Person centred counselling are numerous, from his early family life living on a farm, his interest and involvement in theology and his formative professional career. One incident which appears to have had a particular impact on Carl Rogers was when working in his first job as a psychologist, at Rochester New York, for an organisation for the prevention of cruelty to children, whilst working with a parent (Kirshenbaum H, et al. 1989). At this stage in his career Carl Rogers, being trained in or influenced by the tradition of psychoanalysis, was essentially working in a diagnostic and interpretative way, helping a child or parent gain insight or an intellectual understanding of their own behaviour and what was unconsciously driving or motivating it (Thorne B 2002) . He formalised that the problem with the child stemmed from the Mother’s rejection of the child in his early years. But despite a number of sessions was unable to help the Mother gain this insight. He concluded that it wasn’t working and finally gave up. The Mother was leaving when she asked Carl Rogers if he takes adults for counselling. He began working with the mother, where she subsequently expressed her despair of unhappiness and feelings of failure, which was more emotive and authentic in expression, than the previously intellectual and matter of fact account given previously of her history and current life. Carl Rogers said that ‘real therapy’ began at this moment and concluded in a successful outcome (Kirshenbaum H, et al. 1990). This is Carl Roger’s view and what he learned from this experience: â€Å"This incident was one of a number which helped me to experience the fact- only fully realized later- that is the client who knows what hurts, what directions to go, what problems are crucial, what experiences have been deeply buried. It began to occur to me that unless I had a need to demonstrate my own cleverness and learning, I would do better to rely upon the client for the direction of movement in the process†. Kirshenbaum H, et al. 1990 p13). This statement is arguably the beginnings of what, in many ways would later define and becomes a way of working within person centred therapy – that is a therapy that allows the client to be whom the client is, without any active direction from the therapist. Carl Rogers through clinical experience, research an d development later defined his model of therapy. He based it upon the principles of a person as having at it’s a core an instinctive tendency towards growth, to fulfilling their potential as a person in what he termed ‘self actualisation’ (Mearns D, et al. 988). Carl Rogers believed that every living organism has a desire to increase, widen and broaden. Essentially, a fundamental urge to improve upon itself and that although, in the case of human beings, this urge may be buried or hidden by multiple psychological structures and conflicts, he strongly believed in the existence of this actualisation tendency in all of us and that given the correct conditions, it could be freed and realised in all of us (Rogers C 1961- becoming a person). Personally, I have recognised a need to develop and grow within myself for sometime and this has again been highlighted to me during this term. The more I become aware of my insecurities and pre judgements, the greater the desire to become bigger than them only becomes more apparent to me. Through my clinical experience working with adults with mental health problems, I have certainly recognised a desire in many, to become bigger or more than their issues, although, I am not certain if that was a desire to escape from their often intolerable suffering, or a fundamental need to self actualise†¦ at the very least, I would suggest self actualisation is an entirely relative supposition and will differ from person to person, dependent upon their own experiences, circumstances and perhaps even expectations. These correct conditions which are required within person centred therapy in order that the client can achieve self actualisation and personality change were outlined by Carl Rogers and he believed that if this 6 conditions were met, it would facilitate change within the client: Two persons are in psychological contact- both client and counsellor are present physically and psychologically. The client is in a state of incongruence, (which will be discussed in more detail) the communication of the counsellor’s empathetic understanding and unconditional positive regard is met at a minimal level. The last condition mentioned involves 3 other conditions, which are essential attitudes and qualities necessary for the counsellor to posses for successful therapy; empathic understanding, unconditional positive regard and congruence. (Rogers C, 1957). Before looking at the latter 3 in more detail, it is important to understand Carl Rogers’s view of the person and perhaps what is ultimately bringing the client to therapy. Carl Rogers believed that there is incongruence between the self that is the actualisation part, that has a desire to grow, is open to experiencing in the moment and ultimately psychological well being and the actual experience of the self. He believed this effect was caused by ‘conditions of worth’, by external expectations, such as by parents and teachers, i. e. f you behave in a certain way that pleases me, that perhaps doesn’t evoke anxieties in me, you are a good boy- there are certain ‘conditions’ attached to being in this relationship- the child tries to internalise these conditions in order to maintain the relationship (Mearns D 1994- developing PC). Consequently, people deny or distort the experiences to their selves, which differ to how we are supposed or are condi tioned to be. Therefore, Carl Rogers believed that we begin to believe in what we are not and refute who we really are (Mearns D 1994). The person has a fixed and inflexible view, or self concept (Rogers C 1980). It’s almost as if the person is driven in implementing or adopting certain behaviours in order to be accepted or loved and denying, or at the cost of their true self and feelings. This is the state of incongruence Rogers was referring as apart of the necessary conditions. Carl Rogers recognised, through his development of this approach, that distinctive and essential qualities are necessary within the therapist, for successful therapy and to facilitate character change. The emphasis being on the therapist’s attitude towards the client, as opposed to any technical skills or interventions, in comparison to many other modalities. As already mentioned, the key attitudes or qualities being empathy, congruence and unconditional positive regard (Rogers C 1980). Empathy can be considered as having an ability to perceive and understand in the other person their feelings, experiences and their meaning to that person. To understand the internal world of that person, to be fully aware of the feelings they are experiencing, their anger or sadness for example, as if they are your own, but being aware that they are the clients, in order that your own feelings do not become the focus or blur the clients own experiencing (Rogers C, 1957). To absolutely see from the clients view, the feelings they may have from their position or personal experiencing, but recognising them as separate from your own. I recall a moment during this term, when in skills practise, being in the ‘client role’, when I received empathy. I was speaking about a personal situation, which I was aware on some level had meaning to me, but wasn’t fully aware of, or experiencing the feelings relating to this meaning. My perception later was that the person listened so intently, was so with me in trying to make sense of my situation, that they really did know and fully understand how it must feel for me. It was almost if I had no choice in allowing my feelings to be present, to come to my awareness and I was left with a sense of loss, feelings of loss, that I wasn’t aware of and made tremendous sense to my circumstances and why I had some anxiety and confusion in relation to this particular issue. This highlights for me how powerful empathy can be, as well as actively listening to and showing an interest sufficient in trying to understand the client, but also how it has the potential to provoke in the client in becoming aware of hidden feelings or realisations. Unconditional positive regard (UPR) is another important aspect and described as having total acceptance of the client, without conditions, whoever and whatever the client is, or how they may behave. An acceptance of not what they may or could be, but as they are now, regardless of what desired qualities the counsellor may wish for. It means total respect and valuing the person, without judgement. It also involves a sense of genuine care and wanting the best for them, including warmth for the person (Rogers C 1961). David Mearns talks about the often confusion in trainees, when understanding UPR, with a statement such as, ‘how is it possible to like all my clients’? He makes a distinction that liking is generally selective, as we perceive a similarity in values and complementary needs and UPR and liking are two very different concepts (Mearns D 1994). Unconditional positive regard is completely about valuing the person, without conditions, with all the facets of the person, their struggles, protective layers, confusion and perhaps inconsistencies. This unconditional stance is a contradiction to the conditions of worth spoken of earlier and is a vital component of person centred counselling (Kulewicz S, 1989). If a client is holding a believe that they will only be accepted, depending on the condition of others, essentially they do not see themselves as being wholly acceptable. The stance and communication of UPR can break this believe and the client is able to be in a relationship, with the counsellor accepting them without conditions (Rogers C 1961). If the counsellor is consistently valuing the client, the client perhaps has no reason for the protective layers and can be more open to their own inner experiences. Also, I wonder if the counsellor is almost giving permission and communicating a message to the client that it is ok to accept who they truly are. Another essential attitude for the counsellor, recognised by Rogers is congruence. This is the counsellor being who they are, no facade or ‘professional’ barrier. The counsellor is open and genuine in the relationship, allowing all feelings and thoughts to be in his awareness and available to him (Rogers C 1961). It’s being present with yourself and owning your feelings, not necessarily expressing what you are experiencing at the time to the client, but also not denying it. How congruence is conveyed is ultimately depended upon the counsellor themselves and when appropriate. It is about allowing a trust to be formed with the client, without pretences, where the counsellor is being human and willing to be seen (Thorne B 2002). If the counsellor is willing to acknowledge his feelings, strengths, perhaps their mistakes or weakness, it can not only allow for a more open and flowing relationship, but again I see this as perhaps giving permission to the client to embrace themselves, their strengths and weaknesses. How this differs from a helping relationship, are mainly the quality of contact and the nature of the differences in relationship. What if our client seeks help from a non person centred counsellor, perhaps a professionally respected person, a Doctor, teacher, perhaps even a work place manager, or colleague. They will listen, perhaps are sympathetic, are likely to offer advice and some direction the person may take in order to resolve their problem. But there is no ongoing process, no consistency of a relationship, with all the qualities discussed, empathy, UPR and congruence. The person centred therapist offers a safe and non judgemental relationship, with the client being valued for who they are, where they can grow in understanding of themselves, gain insight and become psychological stronger and independent. A helping relationship, although perhaps useful and supportive, will not facilitate change and allow a person to grow. In conclusion, person centred therapy is about an effective relationship, or aspires to be one, in which a person through experiencing a positive connection with another person, namely the therapist, receives deep empathy, understanding and genuine care. This enables a person to question or challenge their self concepts, to begin to experience buried or hidden feelings and gain a deeper understanding of themselves, with more acceptances and the autonomy to live without fear of their own feelings and perhaps their truer selves. It is without any difficulty from me to admire the sheer humanity of what Carl Rogers achieved with person centred therapy, the whole ethos of accepting and allowing the person to grow through such a positive and caring relationship. It appears to me that this is an incredibly challenging model of therapy, for both client and therapist. For the client the person centred therapist may appear safe and accepting, even inoffensive or unchallenging to his protective mechanisms or fixed self concepts, but that is perhaps the greatest challenge to the client, who may want answers or ways of dealing with their issues, perhaps unbearable anxiety and will perhaps look to the therapist for solutions and will find the person centred therapist completely and deeply sharing their distress, but essentially leaving it with client to be able to tolerate and accept for themselves, with of course as discussed, with the intention for the client to grow, understand the meaning behind their distress and ultimately in becoming psychologically independent. I would imagine, at least initially or in the short term, it must be difficult for the client, who is still searching and looking outside of himself, for the apparent safety and false ‘conditions’ that will make it all well again. For the therapist, the challenge is potentially numerous, but what I recognise is the trust he must have in the process of person centred therapy, in maintaining all the attitudes as discussed and consistently so. I can see that taking great strength and discipline, when he could perhaps temptingly turn to direction and advice giving. I am also left wondering if the strengths within PC therapy are also its weaknesses. The quality of therapy can only be as effective as the quality of therapist, or the limitations of the therapist. This could be said of other therapies, but for example, the CBT therapist has a direction and structure to fall back on. The challenge to the PC therapist is to be constantly growing and developing, as there is such a dependence upon who they are in the relationship. References: Kirshenbaum, H. and Henderson, V. L. (1989) The Carl Rogers reader Bury St. Edmunds: St Edmundsbury Press Limited. Kulewicz, S. F. (1989) The twelve core functions of a Counselor (5th Edn). Marlborough, CT: Counselor Publications. Mearns, D. and Thorne, B. (1988) Person-centred counselling in Action (3rd Edn). London: Sage Publications Ltd. Mearns, D. 1994) Developing Person Centred counselling (2nd Edn). London: Sage Publications Ltd. Rogers, C. R. (1957) The Necessary and Sufficient Conditions of Therapeutic Personality Change Journal of Consulting and Clinical Psychology Vol. 60, No. 6, 827-832 . Rogers, C. R. (1961) On Becoming a Person London: Constable & Robinson Ltd. Rogers, C. R. (1980) A way of Being Boston: Houghton and Mifflin Company. Rogers, C. R. (1980) Client Centred psychotherapy In: Kaplan, H. I. et al, ceds, Comprehensive text book of Psychiatry (3rd Edn). Baltimore: Williams & Wilkins Co. Thorne, B. Dryden, W. (2002) Person Centred Counselling in W. Dryden Handbook of Individual Therapy (4th Edn). London: Sage. pp. 131-157.